This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

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By using this Site, you hereby acknowledge that you have reviewed the terms of our Privacy Policies: Notice and Consent to Use of Data and agree that we may collect, use and transfer your Personal Data and User Data in accordance therewith. If you do not agree with these terms, you may choose not to use our Site, and please do not provide any Personal Data through this Site. This Privacy Statement and Consent forms part of our Site Terms of Use and such shall be governed by and construed in accordance with the laws of Malaysia. Please note that this Privacy Statement and Consent does not apply to the providing or use of Personal Data other than through the Site. This Privacy Statement and Consent should be read carefully upon browsing. Should you have any questions about this Statement or about our data collection, storage and use practices, please contact us via the contact details below.

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Definitions 

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For the purposes of this Privacy Policy:

  * Account means a unique account created for You to access our Service or parts of our Service.

  * Company (referred to as either "OSTEOACTIV" , "the Company", "We", "Us" or "Our" in this Agreement) refers to Winwa Medical Sdn. Bhd., 1952, Lorong I.K.S Bukit Minyak 3, Taman I.K.S Bukit Minyak, 14000 Bukit Mertajam..

  * Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.

  * Country refers to: Malaysia

  * Device means any device that can access the Service such as a computer, a

    cellphone or a digital tablet.

  * Personal Data is any information that relates to an identified or identifiable individual.

  * Service refers to the Website.

  * Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.

  * Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

  * Website refers to OSTEOACTIV, accessible from <https://www.osteoactiv2u.com/>

  * You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

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Collecting and Using Your Personal Data 

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While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

  * Email address

  * Postal address

  * First name and last name

  * Usage data

  * Phone number

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PERSONAL DATA AND PRIVACY POLICY

Winwa Medical Sdn. Bhd. "the Company", "We", "Us" or "Our" respects the privacy of individuals with regard to Personal Data. This Personal Data and Privacy Policy is formulated in accordance with the Personal Data Protection Act 2010 ("Act"). For the purpose of this Personal Data and Privacy Policy, "Personal Data" shall have the meaning as ascribed to it in the Act.

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1. PURPOSE OF PERSONAL DATA COLLECTION

   1. By providing any of your Personal Data to us via the internet or otherwise, you hereby agree that we shall collect, retain and use the Personal Data for the following purposes:

      • carry out studies & research on new goods and services for you;

      • recommend products and advice for you;

      • carrying out matching procedures in accordance with the law;

      • inform you of special offers or new products, updates and promotions;

      • providing you with services under any of our business;

      • processing your application under any program;

      • marketing of goods and services and sending any advertising and/or promotional material to you;

      • performing statistical analysis of your behaviour and characteristics in order to measure interest in and use of the various areas of the site and may provide this information to advertisers together with information as to the number of users that have been exposed to or clicked on their banners;

      • making such disclosures as may be required for any of the above purposes or by law.

   2. You further agree that We may disclose and transfer your Personal Data to third parties which may include pharmacies, clinics & any point of sales for the purpose of sales & purchase (whether in Malaysia or abroad).

   3. Please note that in the event that sufficient Personal Data is not supplied, or is not satisfactory to Us then your application or request to Us for any of the above purposes of A1 may not be accepted.

   4. If you are below the age of eighteen (18) and/or have a court-appointed person to manage your affairs and/or have authorized in writing a person to act on your behalf and manage your affairs, kindly be NOTIFIED that CONSENT from your parent/guardian or such court appointed person and/or authorized person to act on your behalf and manage your affairs SHALL have to be first obtained before you disclose any of your personal data to Us.

   5. Any Personal Data supplied by you will be retained by Us as long as necessary for the fulfilment of the purposes stated in A1 herein or is required to satisfy legal regulatory, and accounting requirements or to protect Our interests.

2. CONFIDENTIALITY

   1. Personal Data held by Us will be kept confidential in accordance with Our Personal Data and Privacy Policy pursuant to any applicable law that may from time to time be in force.

   2. Any questions, comments, suggestions or information other than Personal Data sent or posted to the site, or any part of the site by visitors will be deemed voluntarily provided to Us on a non-confidential and non-proprietary basis. We reserve the right to use, reproduce, disclose, transmit, publish, broadcast and/or post elsewhere such information freely, including passing it to any Third Party for example, in connection with the development, manufacture and marketing of products and services and to meet customer needs.

3. SAFETY OF PERSONAL DATA

   1. All reasonable efforts and practical steps are made to ensure that any Personal Data held by Us is kept up-to-date and is protected against any loss, misuse, modification, unauthorized or accidental access or disclosure, alteration or destruction.

4. ACCURACY OF PERSONAL DATA

   1. It is your duty to ensure that all personal data submitted to us and retained by us are accurate, not misleading, updated and complete in all aspects. For the avoidance of doubt, we and/or the Company and/or its employees or authorized officers or agents will not be responsible for any personal data submitted by you to us that is inaccurate, misleading, incomplete and not updated. If your information failed to be sufficiently contactable, it is not Our responsibility to notify or contact you.

5. LINKS

   1. Our website may contain links to other sites, pages and E-Commerce platforms. By activating a link, such as for example by clicking on the banner of an advertiser, you leave our website and we do not exercise control over any Personal Data or any other information you give to any other entity after you have left our web site. It is your duty to further read and agree to the terms of use and privacy notice on the links visited.

6. RIGHT OF ACCESS TO PERSONAL DATA

   1. Under the Act, you have the right of access to your Personal Data held by Us on payment of a prescribed fee and to request correction of the Personal Data that is inaccurate, incomplete, misleading or not up-to-date.

 

If you have any questions regarding Our Personal Data and Privacy Policy or if you wish to request access to your Personal Data or if you wish to correct your Personal Data or if you wish to withdraw your consent to us for the processing of your Personal Data for the purposes of A1 or for the transfer of your Personal Data to the third parties stated in A2, you may send your request in writing at the following address:
 
     Attention: E-Commerce Team
     Email: admin@winwamedical.com
   

      Winwa Medical Sdn. Bhd.
     1952, Lorong I.K.S. Bukit Minyak 3,
     Taman I.K.S. Bukit Minyak, 
     14000 Bukit Mertajam, 
     Pulau Pinang, Malaysia.

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​A reasonable fee will be charged for handling & processing your personal data request.

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DATA PROTECTION

The following Personal Data and Privacy Policy shall form part of these Terms and Conditions:-PERSONAL DATA AND PRIVACY POLICY

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Winwa Medical respects the privacy of individuals with regard to Personal Data. This Personal Data and Privacy Policy is formulated in accordance with the Personal Data Protection Act 2010 ("Act"). For the purpose of this Personal Data and Privacy Policy, "Personal Data" shall have the meaning as ascribed to it in the Act. We may change this Personal Data and Privacy Policy from time to time and you are advised to check the said policy on a regular basis.

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1. PURPOSE OF COLLECTION OF PERSONAL DATA

   1. By providing any of your Personal Data to Us via the internet or otherwise, you hereby agree that We shall collect, retain and use the Personal Data for the following purposes:

      • carry out studies & research on new goods and services for you;

      • recommend products and advice for you;

      • carrying out matching procedures in accordance with the law;

      • inform you of special offers or new products, updates and promotions;

      • providing you with services under any of our business;

      • processing your application under any program;

      • marketing of goods and services and sending any advertising and/or promotional material to you;

      • performing statistical analysis of your behaviour and characteristics in order to measure interest in and use of the various areas of the site and may provide this information to advertisers together with information as to the number of users that have been exposed to or clicked on their banners;

      • making such disclosures as may be required for any of the above purposes or by law.

   2. You further agree that We may disclose and transfer your Personal Data to third parties which may include pharmacies, clinics & any point of sales for the purpose of sales & purchase (whether in Malaysia or abroad).

   3. Please note that in the event that sufficient Personal Data is not supplied, or is not satisfactory to Us then your application or request to Us for any of the above purposes of A1 may not be accepted.

   4. Any Personal Data supplied by you will be retained by Us as long as necessary for the fulfilment of the purposes stated in A1 herein or is required to satisfy legal regulatory, accounting requirements or to protect Our interests.

2. CONFIDENTIALITY

   1. Personal Data held by Us will be kept confidential in accordance with Our Personal Data and Privacy Policy pursuant to any applicable law that may from time to time be in force.

   2. Any questions, comments, suggestions or information other than Personal Data sent or posted to the site, or any part of the site by visitors will be deemed voluntarily provided to Us on a non-confidential and non-proprietary basis. We reserve the right to use, reproduce, disclose, transmit, publish, broadcast and/or post elsewhere such information freely, including passing it to any associated company for example, in connection with the development, manufacture and marketing of products and services and to meet customer needs.

3. SAFETY OF PERSONAL DATA

   1. All reasonable efforts and practical steps are made to ensure that any Personal Data held by Us is kept up-to-date and is protected against any loss, misuse, modification, unauthorized or accidental access or disclosure, alteration or destruction.

4. ACCURACY OF PERSONAL DATA

   1. It is your duty to ensure that all personal data submitted to us and retained by us are accurate, not misleading, updated and complete in all aspects. For the avoidance of doubt, we and/or the Company and/or its employees or authorized officers or agents will not be responsible for any personal data submitted by you to us that is inaccurate, misleading, incomplete and not updated. If your information failed to be sufficiently contactable, it is not Our responsibility to notify or contact you.

5. LINKS

   1. Our website may contain links to other sites, pages and E-Commerce platforms. By activating a link, such as for example by clicking on the banner of an advertiser, you leave our website and we do not exercise control over any Personal Data or any other information you give to any other entity after you have left our web site. It is your duty to further read and agree to the terms of use and privacy notice on the links visited.

6. DOWNLOADING

   1. Our website may contain marketing materials for download which are intended for your personal use only and should not be forwarded to other parties. All marketing materials should not override advice or direction by your healthcare professional and they serve only as a recommendation. You are not obligated to follow, adhere or practice any instruction, recommendation or guide exhibited in any of the marketing materials.

7. RIGHT OF ACCESS TO PERSONAL DATA

   1. Under the Act, you have the right of access to your Personal Data held by Us on payment of a prescribed fee and to request correction of the Personal Data that is inaccurate, incomplete, misleading or not up-to-date.

   2. If you have any questions regarding Our Personal Data and Privacy Policy or if you wish to request access to your Personal Data or if you wish to correct your Personal Data or if you wish to delete your Personal Data or if you wish to withdraw your consent to Us for the processing of your Personal Data for the purposes of A1 or for the transfer of your Personal Data to the third parties stated in A2, you may send your request in writing at the following address:

     Attention: E-Commerce Team
     Email: admin@winwamedical.com
   

      Winwa Medical Sdn. Bhd.
     1952, Lorong I.K.S. Bukit Minyak 3,
     Taman I.K.S. Bukit Minyak, 
     14000 Bukit Mertajam, 
     Pulau Pinang, Malaysia.

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​A reasonable fee will be charged for handling & processing your personal data request.

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1. In the event you withdraw your consent to Us for the processing of your Personal Data for the purposes of A1, then We shall cease to process your Personal Data upon receiving your aforesaid withdrawal request wherein your approved application or request to Us for any of the above purposes of A1 may be cancelled.

2. A reasonable fee will be charged for handling & processing your personal data request.

 

Winwa Medical Sdn. Bhd.

All rights reserved